When I bought a paper-based medical practice in 1998, I began the challenging process of converting over to an EMR system. I soon discovered that with the hundreds, if not thousands, of transactional documents that needed to be included in the patient records, my staff members were continuously performing rote work—such as copying text and manually creating indexes—instead of spending time with patients and attending to their needs.

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Combining multiple practices allows for quick growth but can also create a sense of chaos. Different office locations have different ways of doing things, resulting in a major challenge regarding records. This is especially true for EOB management, where a lack of access and standardization could impact collections — leaving staff unable to answer patient questions quickly and accurately.
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As value-based payment models take hold, today’s healthcare practices face an array of new challenges. Private practices, physician groups and hospitals must find ways to increase the quality of care they provide (while decreasing costs), ensure better outcomes (despite caring for more patients) and become more efficient.
 
To help solve these concerns, healthcare organizations should not minimize the critical importance and impact of health information management.
 
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It’s no secret that healthcare reform regulations have created many challenges for medical practices and other healthcare organizations. It has increased everything from the volume of documents to the number of employees required to handle the daily workload. This has left many organizations floundering. Practices often face the burden of higher employment costs while also trying to handle workflow needs, standardize their processes and operate efficiently. Fortunately, there is a solution to the problem — automated indexing.
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Moving to the new MACRA/MIPS model has made capturing data paramount for healthcare practices. If your practice relies on manual indexing, you could get left behind. Moving to automated indexing could be the most important step you take to improve your MIPS performance.
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Healthcare is undergoing some of the greatest changes we’ve ever seen, from the implementation of cloud technologies to ICD-10 and value-based care. Yet, while managing challenges like these, practices must also look to cut costs, eliminate waste and improve efficiency.
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Recruiting and retaining qualified employees has become more challenging than ever for medical practices. Staff members are now required to juggle more and more tasks and employee burnout is increasing due to changing reimbursement trends and value-based care initiatives.
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